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Click here for a PDF explaining our maps.
This is our core System Map™ that shows the current state of an organization, department or group. It can be used for several different needs and has increasing levels of detail. Its uses include:
This System Map™ allows consultants to:
Understanding the actual impact of an issue is important because organizations often underestimate or overestimate the importance of a problem. This shifts an unwarranted amount of time and energy to the wrong problem when there are bigger, more pressing issues that require immediate attention. The Action Planning System Map™ clearly shows how much impact an issue is having on the organization and helps you prioritize the issues for your client.
When attempting to correct a problem, an organization often makes assumptions about what is causing it, then takes the wrong steps to correct the wrong problem, often exacerbating the situation. The Action Planning System Map™ allows the consultant to correctly identify the actual root cause of the problem.
This System Map™ creates an action plan very quickly, and the process and outcomes are very different than with traditional methods. You can actually test the action before you include it in your action plan to ensure that it is both viable and sustainable. The action plan can be completed via a facilitated session with the client or in a consultant-only “closed door” session. By identifying and pre-testing the correct actions before any of the client’s money or time is invested, you ensure that your client will make sustainable, targeted changes on day one of the action plan implementation.
This specialized, comprehensive map is used before merging two departments to identify potential issues and develop a go/no-go strategy. Research indicates that many post-merger problems can be avoided by more clearly understanding both the “soft” factors in such mergers (culture, people, communication, etc.) as well as the “hard” factors (operations, structure, measurements, etc.). The Mergers & Acquisition System Map™ addresses both. This System Map™ can also be used for multi-company M&A considerations.
Our Suite of Solutions is based on System Mapping®. This mapping process enables consultants to help their clients get an accurate picture of the current state of their organization by identifying where they are aligned and not aligned; pinpointing the key issues facing the organization; and creating sustainable action plans. The System Mapping® process offers these benefits:
Simfony® has a range of solutions to fit your different business needs. Our graphic maps, called System Maps™, allow consultants to see the big picture within an organization. Because they are visual – and easy to understand – consultants can use them:
“We were faced with many challenges about the way Service Delivery worked, the tools we used and process we had in place. This created quite a challenge and had major impacts upon the level of customer satisfaction. The System Mapping® process challenged my thought process about the best way to mobilize my people across different cultures, how to get their buy-in to the change process and accelerate the process. I would have tried to roll it down the structural hierarchy. It showed us a more effective way to get results faster. The initial data collection and mapping activity was incredibly illuminating.”
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AT&T Business Services EMEA